Feedback Fundamentals: Effective Strategies from Experienced Executive Coaches

When it comes to giving and receiving feedback, executive coaches are constantly navigating various challenges. With years of experience in coaching, the opportunity to lead a group coaching session on this topic was a welcomed one. In preparation for the session, input and ideas were gathered from fellow coaches to address three common feedback challenges:

1. Effective Ways of Delivering Feedback

• Positive reinforcement is just as valuable as constructive feedback. Recognize and acknowledge positive actions.
• Utilize the keep, start, and stop framework to provide actionable feedback on behaviors.

• Focus on the situation, behaviors, and their impact on organizational and individual goals.
• Deliver feedback in a timely and private manner to create a psychologically safe environment.
• Keep feedback conversational and observational to normalize the process.
• Reinforce feedback with real-life examples and ongoing observations.

2. Mindsets and Approaches for Receiving Feedback

• Embrace the mindset of wanting to know to improve. Feedback is a tool for growth.
• Request specific examples to better understand the feedback given.

• Solicit action step ideas from colleagues to work on areas of improvement.
• Start with achievable action steps that can make a significant difference.
• Engage accountability partners to support and monitor behavioral changes.
• Recognize that changing perceptions takes time and active engagement.

3. Building a Feedback Culture

Creating a culture of regular feedback within an organization is essential for growth and development. Leaders play a crucial role in modeling feedback practices and fostering a growth mindset. By seeking feedback, being transparent about the process, and engaging colleagues in the feedback loop, a culture of continuous improvement can be established.

Conclusion

Feedback is a powerful tool for personal and professional growth. By understanding how to effectively give and receive feedback, individuals and organizations can enhance performance and foster a culture of continuous learning. Implementing the strategies discussed can lead to positive outcomes and improved communication within teams.

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